Account Deletion

In-App Deletion

Coherence AI is designed to let signed-in users initiate account deletion from Account Management inside the app. The deletion flow explains what product data will be deleted, what operational or billing records may be retained, and how subscription cancellation works for the active billing provider.

What Deletion Covers

Account deletion is intended to remove the account and associated personal data that Invaris AI is not legally or operationally required to retain. This can include profile data, product settings, chats, project content, uploaded document records, guided-repair input, and repair-audit data where deletion is available and legally permitted.

Free accounts may include chat transcripts, short chat attachments, prompt/response records, usage records, reliability findings, repair-trigger metadata, and required privacy-control records. Plus and Pro accounts may also include project context, uploaded documents, retrieval/search records, original-versus-repaired comparisons, guided-repair transcripts, and deeper audit records within the active plan limits.

What May Be Retained

Some records may need to be retained for security, billing, tax, fraud prevention, dispute handling, legal compliance, or audit integrity. Coherence AI separates account deletion from subscription cancellation when the active billing provider requires separate handling.

Subscription, payment, App Store, Stripe, identity-provider, security, abuse-prevention, support, legal-notice, and transactional email records may be retained by Invaris AI or service providers when required for operation, compliance, dispute handling, fraud prevention, accounting, tax, or platform requirements.

Export Before Deletion

If you want a copy of available product data, use the export option in Coherence AI before deleting your account or contact support for help. Export bundles may include profile metadata, settings, chats, projects where available, guided-repair material, repair-audit summaries, document metadata, and usage records that can be made available without exposing secrets or other users' data.

Subscriptions

Deleting your Coherence account may not automatically cancel a subscription managed by Stripe or Apple. The in-app deletion flow and support team can help identify the correct billing provider, but users remain responsible for completing any provider-required cancellation steps.

Need Help?

If you cannot access your account, contact support@invaris-ai.com from the email address associated with your Coherence AI account.